These days, conference calling has moved well beyond business applications. Other examples include long-time players such as LogMeIn’s GoToMeeting, Cisco Webex, and, of course, Skype. Microsoft is offering six months of Teams for free. I know of a recent family gathering held via. It might be as simple as FaceTime on iPhones or as powerful as corporate conferencing systems. Want to have a virtual face-to-face meeting? There are various tools and services that enable both sound and video. Bridge systems use a single phone-number/PIN combination to allow participants to call in.) (Conference calls typically require one person to dial others to add them to the meeting. We use InterCall, but there are numerous firms that provide conference- and bridge-calling services. We started by finding ways to communicate without meeting in public - for example, using conference calls instead of gathering together in a conference room. Does the company you own or work for have the technology and ability to adapt? Here are some of the steps we’re taking at my office to minimize the human interaction - both with colleagues and clients. In my opinion, all businesses should use this event as a teaching moment - a test of their readiness for future emergencies.ĬOVID-19 presents businesses large and small with a wholly new challenge: quickly setting up secure systems that will allow a record number of home-bound employees to connect to company servers. Don’t get me wrong: COVID-19 is a serious health emergency. My email inbox has been nearly overwhelmed with alerts from other organizations describing the steps they’re taking to protect employees and customers. Obviously, businesses are scrambling to roll with the changes. (Yes, eventually we’ll all have to forage for “necessities.” A Whole Foods post provides examples of how stores are responding to the pandemic.) We’re to stay home whenever possible - and to practice social distancing when it’s not. But as you know perhaps too well, we’ve been asked to put all that aside in order to slow down COVID-19 infections. In a typical day, we have dozens or even hundreds of face-to-face interactions with others: at work, at stores, at bars and restaurants, at sports events, and with family and friends.
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